Careers

Iguana Integration Engineer – Customer Success

We’re looking for an experienced Iguana integration engineer who enjoys working with customers.

Ideally, you’ve worked as an integration engineer for one of our customers and have experienced firsthand what real-world healthcare integration is like: keeping interfaces running, troubleshooting production problems, and making sure critical data gets where it needs to go.

This isn’t a traditional ticket-driven support role. Your job is to help our customers become confident, proficient users of Iguana, Iguana X, and Chameleon.

Requirements

• At least two years of hands-on production experience with Iguana
• Real-world experience building, operating, and troubleshooting integrations
• Friendly, personable, and comfortable working directly with customers
• Able to explain technical concepts clearly
• Enjoys teaching and helping other people succeed
• Takes ownership of problems through to resolution

The Role

You’ll work directly with customers to solve integration problems, but an important part of your role is education. We want to help customers understand our products well enough to solve problems themselves and build reliable integrations with confidence.

You’ll also have an opportunity to influence the products themselves. We’re a small team, and you’ll work directly with our founder, Eliot Muir, identifying friction experienced by customers and helping us improve the way our products work.

We’re looking for someone who understands integration from the customer’s perspective and is interested in making it simpler and better.

If that sounds like you, please contact Eliot Muir directly on LinkedIn.